Privacy Policy

This policy explains what information Yelp for Help (“Yelp for Help”, “we”, “us”) collects when you use https://yelpforhelp.us, how we use it, and the choices you have. We keep it short and specific on purpose.

Information you give us

• Quote and booking details: your name, email, phone number, service address, the service you want, the size of your home or yard, preferred dates, and any notes you add. We collect this when you use the instant quote form, even if you leave before submitting, so we can follow up on a quote you started.
• Messages: anything you send through the contact form, email, or text.
• Payments: when you pay a deposit or an invoice, payment is processed by Stripe. We never see or store your full card number. Stripe shares with us your name, email, the amount, and a reference to your quote.
• Referrals: if you arrive through a friend's referral link, the referral code is stored in your browser and attached to your quote so we can credit them.

Information collected automatically

• Browser storage: we store your in-progress quote, your referral code, which offer you've dismissed, and the campaign that brought you here in your browser's local storage. This stays on your device and is not shared with other websites.
• Analytics: if enabled, Google Analytics or Plausible records page views and funnel events (for example “quote started”) with standard technical data such as device type and approximate location.
• Server logs: our hosting providers (GitHub Pages and Cloudflare) keep standard access logs including IP address and browser type for security and reliability.

Advertising and cookies

We use Google AdSense to show ads on our informational pages (never on the quote, payment or account pages). Google and its partners use cookies, including the DoubleClick cookie, to serve ads based on your visits to this and other websites and to measure them. Third-party vendors may use cookies for the same purpose.

• You can opt out of personalized advertising at Google Ads Settings or aboutads.info.
• Google's use of advertising cookies is described in the Google advertising policies.
• Visitors in the European Economic Area, the United Kingdom and Switzerland are shown a consent message before advertising cookies are set, and can change their choice at any time through that message.

How we use your information

• To price, confirm, schedule and perform the services you request
• To contact you about your quote, booking, payment or a question you asked
• To follow up on a quote you started but didn't finish
• To credit referrals and apply offers
• To understand how the site is used and improve it
• To comply with law and protect against fraud or abuse

We do not sell your personal information.

Who we share it with

Only the providers we need to run the service, and only what they need:

• Google Firebase (Firestore and Authentication) stores quotes, bookings and our staff accounts.
• Stripe processes payments and sends receipts.
• Web3Forms delivers form submissions to our email.
• Google Analytics / Plausible (if enabled) for usage statistics, and Google AdSense for advertising as described above.
• Our staff and crews see the details needed to do your job, such as your address and notes.

How long we keep it

Quotes and booking records are kept while you're a customer and for as long as we need them for accounting and legal purposes. Quotes that were never completed are deleted periodically. You can ask us to delete your information at any time.

Your choices and rights

• Ask what information we hold about you, correct it, or have it deleted by emailing info@trippointproperties.com.
• Clear the site's browser storage from your browser settings at any time.
• Opt out of personalized ads using the links above.
• Unsubscribe from any marketing email using the link in the email.

Children

Our services are for adults. We do not knowingly collect information from anyone under 18.

Security

Data is transmitted over HTTPS and stored with providers that maintain industry-standard security. Access to customer records is limited to signed-in staff.

Changes

If we change this policy we'll update the date at the top. Significant changes will be noted on this page.

Contact

Yelp for Help · Rhode Island · info@trippointproperties.com · (401) 451-3227. See also our Terms of Service.